![]() ![]() It’s a five minute ferry ride from Key West and it runs every half hour. It’s such a quiet, beautiful retreat that makes you sigh when you step off the ferry. What a fantastic place to come home to after that craziness. We didn’t realize that we booked our travel during Fantasy Fest in Key West. We travelled with another couple and stayed in the three bedroom ocean front cottage last week. Bruce was great to work with on check in, Ivo at the pool, John at the bar and Angela were highlight folks. We ended up going off island to have 1 of our meals a day to change it up food wise and see different stuff on our walk. I'd recommend 2-3 full days there, we did 5 and it was a bit long. All in all, a nice staff, beautiful place, relaxing with good food. Croissants and muffins get old after 3 times in a row. Bread basket - it is a nice touch and lets you nosh and wake up slowly, but it would be nice to change it up. Checkout - when we mentioned maintenance issues, we just got an 'ok, thanks for letting us know'. Landscaping - I know they have to ride over on the ferry, but having mowers and blowers going at the pool at 10-11AM seems a bit late. It was fixed again later Turn down service - wasn't done our last night. They only fixed 1 of them after we reported it. Maintenance - we reported 2 of our toilets leaking / refilling all night. Equally perplexing was that the place was empty, telling me that they are not assigned sections to look over.they must keep the best servers for dinner. 2nd time it happened at breakfast I had to ask a waiter who our server was (he was, FOR REAL, standing 5 feet from me). For lunch, the manager John at least noticed and got me a cocktail gratis. I sat for 15+ minutes to get acknowledged by a server for lunch in the bar and just as long to get a waiter for breakfast one day. The ice cream wagon is such a cute touch Issues: Lunch and Breakfast - it appears that the hostess or MGR does not break the dining rooms into sections. You can get 2 chairs together at either all day. Thankfully, the pool and beach is never full. Surely the island gets smaller every day you are there. Pricing is appropriate, and the views are great. It would be nice to have more fridge space though in case you want, like we did, to have some eggs and whatnot in the fridge for our son to have a quick bite in the AM Latitudes - dinner service was very good. 1 more place, even with soups,salads and sandwiches would be nice. However, after 2-3 dinners at the restaurant, you get kind of sick of it.especially bc we are a family that shares dishes. Every 30 minutes, never full, and guests and residents get 1st priority. When we checked out they took our luggage, we hopped on the boat and our car was waiting for us right out front of the Margaritaville. We were then greeted at the island by the concierge and were walked to our cottage. When we arrived at the valet at Margaritaville there was a sunset key representative there, took care of our bags, offered us drinks, and walked us to the boat. Our experience was seamless at checkin and checkout. Lastly, I read reviews about confusion getting to the island and checkin but perhaps the logistics have been worked out. I never once felt that here! Everyone staff, fellow guests, and island residents, were kind and gracious. Sometimes when traveling to pricier hotels (this was 1200/night) I don't feel like my children are truly welcomed or they are seen as an annoyance to other guests and staff. It was nice to be so close to Key west and all the restaurants and activities and then getting back on the boat to the more relaxed atmosphere of the resort. Sunset Key is small, safe, and peaceful with just enough amenities to keep our young family busy. We stayed in a 2bedroom/3bath cottage steps from the pool and beach. It is hard to find places that are luxurious and kid-friendly but this resort was perfect. We stayed here with two young children, 5 and 3. ![]()
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